Terms and Conditions

Last Updated: December 23, 2025

Welcome to the website of Kreger Family Dental (“we,” “our,” or “us”). By accessing or using this website located at https://kregerfamilydental.com (the “Website”), you agree to be bound by these Terms and Conditions. If you do not agree, please do not use this Website.

1. Use of This Website

This Website is provided for general informational and educational purposes only. It is intended to help users learn about our dental services, office policies, and how to contact our practice.

You agree to use this Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use and enjoyment of the Website.

2. No Dental or Medical Advice

The content on this Website is not intended to be medical or dental advice and should not be relied upon as such.

  • Information provided is general in nature

  • It does not replace an in-person evaluation by a licensed dentist

  • No dentist–patient relationship is created by using this Website

Always consult a licensed dental professional regarding any dental condition or treatment.

3. Appointments and Online Requests

Submitting an appointment request through this Website does not guarantee an appointment. All appointments are subject to confirmation by our office.

For dental emergencies or urgent concerns, call our office directly. Do not use Website forms for emergency communication.

4. Privacy and Protected Health Information

We respect your privacy and comply with applicable privacy laws, including HIPAA where applicable. Any personal information submitted through this Website is handled in accordance with our Privacy Policy.

⚠️ Do not submit sensitive, confidential, or emergency health information through Website forms or email.

5. SMS / Text Messaging Consent

By providing your mobile phone number to Kreger Family Dental, you consent to receive text messages (SMS/MMS) from us, which may include:

  • Appointment reminders and confirmations

  • Scheduling updates

  • Billing notifications

  • Office announcements

Message frequency may vary. Standard message and data rates may apply.

You may opt out of text messages at any time by replying STOP to any message or by contacting our office directly. Text messaging is not a secure form of communication and should not be used for urgent or emergency matters.

6. Online Payments and Billing Terms

Kreger Family Dental may offer online payment options for patient convenience.

By submitting a payment through our Website or patient portal, you agree that:

  • You are authorized to use the payment method provided

  • All information submitted is accurate and complete

  • Payments are non-refundable except as required by law or office policy

Online payments are processed through secure third-party payment processors. Kreger Family Dental does not store your full credit card information.

Questions regarding balances, insurance, or refunds should be directed to our office.

7. Patient Portal Terms

If you access a patient portal provided or linked through our Website:

  • You are responsible for maintaining the confidentiality of your login credentials

  • You agree not to share access with unauthorized individuals

  • You acknowledge that portal messaging is not monitored continuously

The patient portal is intended for non-urgent communication only. Kreger Family Dental is not responsible for delays caused by technical issues or user error.

8. Intellectual Property

All Website content—including text, images, logos, graphics, videos, and design—is the property of Kreger Family Dental or its licensors and is protected by copyright and trademark laws.

You may not copy, reproduce, distribute, or use Website content without prior written consent.

9. Social Media Disclaimer

Kreger Family Dental may maintain profiles on social media platforms (e.g., Facebook, Instagram).

  • Content shared on social media is for general informational purposes only

  • Comments or messages do not create a dentist–patient relationship

  • We do not provide diagnosis, treatment advice, or emergency care via social media

Please do not post personal health information on public social media pages. We reserve the right to remove comments that are inappropriate, misleading, or violate privacy.

10. Third-Party Links

This Website may contain links to third-party websites for convenience. We do not control or endorse those websites and are not responsible for their content, policies, or practices.

11. Disclaimer of Warranties

This Website is provided on an “as-is” and “as-available” basis. Kreger Family Dental makes no warranties regarding accuracy, completeness, availability, or functionality of the Website.

12. Limitation of Liability

To the fullest extent permitted by law, Kreger Family Dental shall not be liable for any damages arising from your use of this Website, including reliance on content or inability to access the Website.

13. Indemnification

You agree to indemnify and hold harmless Kreger Family Dental, its dentists, employees, and affiliates from any claims or damages arising from your misuse of this Website or violation of these Terms.

14. Changes to These Terms

We may update these Terms and Conditions at any time. Changes are effective immediately upon posting. Continued use of the Website constitutes acceptance of the revised Terms.

15. Governing Law

These Terms and Conditions are governed by the laws of the State of Virginia, without regard to conflict-of-law rules.

16. Contact Information

For questions regarding these Terms and Conditions, contact:

Kreger Family Dental
4346 Starkey Road, Suite 3, Roanoke, VA 24018
540-989-3321